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Automotive Service Manager

Overview


We Promise to Care


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We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone.?Every day, in every store, with every teammate and every customer?.We promise to care!


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Our Purpose:??To be the most trusted provider of automotive care in every neighborhood we serve.


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Bridgestone Retail Operations, LLC?employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores.?Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works.


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Apply today to learn more about why Bridgestone Retail Operations is the right place to build your career!


Responsibilities


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Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.


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You will take a leadership role in creating:



  • Teammate Retention

  • Customer Satisfaction & Retention

  • Serving Customers? Automotive Service Needs

  • Creating Results for Teammates, Customers, and the Company


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Qualifications



  • 4 years auto service technical experience.

  • 1 year service manager or writer experience.

  • Valid driver?s license required.

  • Pre-employment drug test, physical exam and background check required.

  • A college degree is preferred.


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Benefits, Privileges and Growth Opportunities



  • We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.

  • We are An Equal Opportunity Affirmative Action Employer, in fact, ?One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."

  • Over 100 years of success is an indication of the stability our workforce enjoys.


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