Customer Service Rep Community, Social Services & Nonprofit - West Berlin, NJ at Geebo

Customer Service Rep

4.
2 West Berlin, NJ West Berlin, NJ Full-time Full-time $17 - $22 an hour $17 - $22 an hour 4 hours ago 4 hours ago 4 hours ago Professor Gatsby's Heating & Cooling is currently hiring for a full-time Customer Service Rep to join our team in the West Berlin, NJ area.
This administrative and dispatch position earns a competitive salary of $17-$22/hour, depending on experience.
In addition to competitive pay and our invested culture, we offer our Customer Service Reps the following
Benefits:
Health insurance 401(k) match 5 paid sick days after 90 days Paid holidays (every major one) Paid vacation Team atmosphere Company parties So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application.
We hope to meet you soon! DAY-TO-DAY Monday-Friday from 1p to 9p or 2p to 10p OR Tuesday-Saturday from 1p to 9p or 2p to 10p - you would have flexibility of either schedule sets.
As a Customer Service Rep, you are prompt and professional as you handle the needs of our clients and the administrative needs of our office.
In this role, you answer phone calls, respond to customer needs through email, and schedule appointments with customers.
Additionally, you take great care to maintain an organized system, including documenting and recording the correct services and keeping track of account changes.
As a vital component to our office administrative staff, you eagerly step in and assist with other miscellaneous office duties as needed.
Whether tending to the mail or stepping in for our dispatch team, you feel great about your professional contributions to the success of our HVAC company! ABOUT PROFESSOR GATSBY'S HEATING AND COOLING We have been delivering first-rate HVAC services and products at affordable prices to Turnersville NJ and the surrounding cities including Southern Jersey, Washington Township, Sewell, Turnersville, Glassboro, Clayton, and Williamstown.
Customer satisfaction is our first priority.
We are the highest-rated company in the area because we take our time and do it right.
Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to serve their needs.
We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise.
Our highly trained technicians love what they do.
We believe that if you don't love what you do, then you can't deliver the best service and value to your customer.
Your heart must be in it.
Our team focuses on continuing education so we can present our customers with the best options in the industry.
We care about our team.
We are growing fast and believe that if we invest in our team now, they will grow with us.
We want to offer careers not just jobs.
OUR IDEAL CUSTOMER SERVICE REP Teachable -seeks to learn and implement new skills Efficient -effectively manages time and tasks Communication skills -communicates effectively through both verbal and written means Organized -coordinates and arranges tasks and items in a thoughtful manner Customer service -meets the needs of customers with a friendly attitude If this sounds like you, keep reading! REQUIREMENTS Customer service experience Excellent phone skills including fielding inbound and outbound customer and technician calls Able to handle office tasks, such as invoicing, filing, generating reports, obtaining permits, maintaining records, and reordering supplies If you meet the above administrative requirements, we need you.
Apply today to join our dispatch team! Location:
08091.
Estimated Salary: $20 to $28 per hour based on qualifications.

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